1. INTRODUCTION
This Cookie Policy ("Policy") explains how SyannuAI Technologies Private Limited ("Company", "we", "us", or "our"), operator of the Silentum Platform, uses cookies and similar tracking technologies in connection with our website at www.silentumai.com ("Website").
The Silentum mobile application does not use cookies. This Policy applies exclusively to the Website. By continuing to use the Website, you acknowledge and agree to the use of cookies as described in this Policy.
2. WHAT ARE COOKIES?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies are widely used to make websites work, function more efficiently, and to provide information to website operators. Cookies may be "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device for a set period or until manually deleted).
Similar technologies to cookies include web beacons, pixel tags, local storage objects, and device fingerprinting techniques. Where this Policy refers to cookies, it encompasses all such similar technologies unless stated otherwise.
3. COOKIES WE USE
3.1 Strictly Necessary Cookies
These cookies are essential for the Website to operate and cannot be switched off in our systems. They are set only in response to actions made by you, such as setting your cookie preferences, logging in, or completing forms. Without these cookies, certain parts of the Website cannot function.
Strictly necessary cookies do not require your consent under applicable law. However, we provide this Policy to keep you fully informed of their use.
3.2 Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your language preference. They may be set by us or by third-party providers whose services we have incorporated into the Website.
3.3 What We Do Not Use
We do not currently use:
performance or analytics cookies (such as Google Analytics);
advertising or targeting cookies;
social media cookies or tracking pixels;
any cookie that enables the tracking of your behaviour across other websites.
Our Website currently operates on a minimal-cookie basis, with only strictly necessary cookies deployed. If this changes, we will update this Policy and seek your consent where required.
4. LOCAL STORAGE AND APP-LEVEL DATA
The Silentum mobile application does not use browser cookies. The App may use device-level local storage for strictly necessary operational purposes, including storing your authentication state and application preferences on your device. This local storage data remains on your device and is not transmitted to our servers or accessible by us.
You may clear local storage associated with the App by using the Panic PIN feature within the App or by uninstalling the App from your device.
5. CONSENT AND YOUR CHOICES
For users in the European Economic Area and the United Kingdom, we will obtain your consent before placing any non-essential cookies on your device, in compliance with the EU ePrivacy Directive (Directive 2002/58/EC, as amended) and the UK Privacy and Electronic Communications Regulations 2003 (PECR).
Where consent is required, a cookie banner will be displayed on your first visit to the Website, enabling you to:
Accept all cookies;
Reject all non-essential cookies;
Manage your preferences by category.
You may withdraw or change your consent at any time by adjusting your cookie preferences through the Website's cookie settings tool, or by adjusting your browser settings.
5.1 Browser Controls
Most browsers allow you to control cookies through their settings. You can typically:
view cookies stored on your device;
block or restrict cookies from specific or all websites;
delete all cookies from your browser.
Please note that restricting or deleting strictly necessary cookies may impair the functionality of the Website. For guidance on managing cookies in your specific browser, please refer to your browser's help documentation.
6. THIRD-PARTY COOKIES
We do not currently embed any third-party content on the Website that sets its own cookies. If we introduce third-party services (such as embedded video, analytics, or chat support) that may result in third-party cookies, we will update this Policy and notify you accordingly.
We are not responsible for the cookies or data practices of third-party websites that may be linked to from the Website. We encourage you to review the cookie policies of any such third parties.
7. DATA PROCESSED VIA COOKIES
Where cookies process personal data, such processing is governed by our Privacy Policy. Strictly necessary cookies do not collect personal data beyond what is technically required for operation. Any functional cookies that process personal data do so on the legal basis of our legitimate interest in operating a functional website, or based on your consent where applicable law requires it.
8. RETENTION OF COOKIE DATA
Session cookies are deleted automatically when you close your browser. Persistent cookies expire at the end of their set duration, which will be stated in the cookie notice at the time of your visit. You may delete persistent cookies at any time via your browser settings.
9. UPDATES TO THIS POLICY
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. Material changes will be communicated via a notice on the Website. The date of the most recent update is shown at the top of this document. We encourage you to review this Policy periodically.
10. CONTACT US
If you have questions about our use of cookies or this Policy, please contact:
Email: privacy@silentum.app
Address: SyannuAI Technologies Private Limited, Bangalore, Karnataka, India